Terms and Conditions

These terms govern the use of the GambleGorilla website and account services. By registering an account, a player agrees to the conditions below in full. GambleGorilla reserves the right to amend these terms at any time, with material changes communicated by email or an in-site notice.

Eligibility

Players must be at least 18 years of age, or the legal gambling age in their province of residence if higher, to register an account. GambleGorilla may request proof of age or identity at any point, and accounts found to belong to underage individuals will be closed immediately with any deposits returned and winnings voided.

Only one account is permitted per player, per household and per device. Duplicate accounts will be merged or closed at GambleGorilla’s discretion, and any bonus funds obtained across duplicate accounts are forfeited.

Account Registration

Players must provide accurate personal information during registration, including full legal name, date of birth, address and a valid email. Providing false information is grounds for account closure and forfeiture of any balance.

Deposits and Withdrawals

All deposits must be made using payment methods registered in the player’s own name. GambleGorilla does not accept third-party payments and reserves the right to reverse any deposit that fails this check.

Bonus Terms

• The welcome bonus offers a 150% match on the first deposit, up to C$1500.
• A 35x wagering requirement applies to the bonus amount before any related funds become withdrawable.
• Slots contribute 100% toward wagering; live dealer blackjack and roulette contribute 10%; video poker contributes 20%; other table games contribute 15%.
• Bonus funds expire 30 days after being credited if the wagering requirement is not met.
• The maximum stake permitted while a bonus is active is C$10 per spin or hand; wagers above this limit may void the bonus and associated winnings.
• Only one bonus may be active on an account at any given time.
• GambleGorilla reserves the right to refuse or withdraw a bonus offer in cases of suspected abuse, including but not limited to the use of betting patterns designed to guarantee profit regardless of outcome.

Fair Play and Game Rules

All games are powered by independently audited random number generators. Reported malfunctions void all pays and plays on the affected round, and GambleGorilla’s system logs are considered the final authority in the event of a dispute over game outcomes.

Responsible Gambling

GambleGorilla provides tools including deposit limits, wagering limits, session reminders, temporary cooling-off periods and permanent self-exclusion, all accessible through account settings. Players concerned about their gambling habits are encouraged to contact the Canadian Problem Gambling Helpline at 1-866-531-2600 or Gamblers Anonymous at 1-888-887-2647.

Account Closure and Self-Exclusion

Players may close their account at any time by contacting support. Self-exclusion requests are honoured immediately and cannot be reversed before the selected exclusion period ends, even at the player’s own request.

Limitation of Liability

GambleGorilla is not liable for losses arising from internet connectivity issues, third-party payment processor delays, or circumstances outside its reasonable control. The casino’s total liability in any dispute is limited to the balance held in the player’s account at the time the dispute arose.

Governing Law

These terms are governed by the laws applicable to the jurisdiction of GambleGorilla’s operating licence. Any disputes not resolved through GambleGorilla’s internal complaints process may be referred to the independent dispute resolution body named in the site’s licensing information.

Changes to These Terms

GambleGorilla may update these terms periodically to reflect new features, regulatory requirements or operational changes. Continued use of the account after changes take effect constitutes acceptance of the revised terms.

Intellectual Property

All content on the GambleGorilla website, including logos, graphics, game titles, illustrations and written material, is owned by GambleGorilla or licensed from its game and software providers. Players may not copy, redistribute or use this content for commercial purposes without prior written permission.

Account Security

Players are responsible for keeping their login credentials confidential and for any activity that occurs under their account, unless that activity results from a security failure on GambleGorilla’s part. Suspected unauthorized access should be reported to support immediately so the account can be temporarily locked while the matter is investigated.

Prohibited Use

The following actions are strictly prohibited and may result in immediate account suspension or closure without refund of any bonus funds:

• Using automated software, bots or scripts to play games or interact with the platform
• Colluding with other players to gain an unfair advantage in multiplayer or tournament formats
• Attempting to exploit software bugs or payment processing errors for financial gain
• Providing false identification or age information during registration or verification
• Operating an account on behalf of, or for the benefit of, a person located in a jurisdiction where online gambling is prohibited

Inactive Accounts

Accounts with no login activity for 12 consecutive months are classified as dormant. GambleGorilla may apply a dormancy fee of up to C$5 per month to dormant accounts holding a real-money balance, with advance notice sent to the registered email at least 30 days before the first fee applies. Players can reactivate a dormant account at any time by logging in, which halts any further dormancy fees.

Currency and Taxes

All transactions on GambleGorilla are processed in Canadian dollars. Players are responsible for determining and meeting any tax obligations related to their gambling winnings under the laws applicable to their province or territory of residence. GambleGorilla does not provide tax advice and recommends consulting a qualified professional for questions specific to a player’s situation.

Errors and Void Transactions

In the event of a technical error, incorrect odds display, or a payout resulting from a verified software malfunction, GambleGorilla reserves the right to void the affected transaction and adjust the account balance accordingly. Where possible, affected players will be notified directly, and any wagers placed as a direct result of the error will be refunded.

Third-Party Links and Services

The GambleGorilla website may contain links to third-party services, including payment processors and the independent dispute resolution body referenced above. GambleGorilla is not responsible for the content, policies or practices of these third-party sites, and players should review their respective terms before use.

Severability

If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Contact for Terms-Related Questions

Questions about these terms and conditions can be directed to support@gamblegorilla.ca. GambleGorilla aims to respond to terms-related inquiries within 48 hours, and complex questions involving regulatory interpretation may be referred to the compliance team for a more detailed response.